Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the shipping, return, cancellation and refund will be as follows:

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm IST through Sunday, or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone. Orders received via our vending machines during work hours (9:00 AM to 5:00 PM IST) are shipped on the same working day. The shipping charges shall be calculated and intimated to the customer at the time of placing the order.

To return an order please contact us on our email sakshi@todaysspeical.in and we shall initiate the process within 7 working days from the date of receiving the request.

For Cancellations, please contact via Contact Us link. Requests received later than 3 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

We will try our best to create the suitable design concepts for our clients. In case any client is not completely satisfied with our services we can provide a refund. If paid by Credit Card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. If paid by Online Wallets like PayTM, PhonePe, Airtel Money, refunds are credited to respective Wallet Account. It will take maximum of 7 working days from the receipt of the complaint to refund the amount (if any).